Technology

Post

Make the most of automation with SOAR!

Security orchestration, automation, and response (SOAR) primarily focus on threat management, security operations automation, and security incident responses.SOAR platforms can instantly assess, detect, intervene, or search through incidents and processes without the consistent need for human interaction.SOAR capabilities include:The prioritization...

Read More

Industry

Post

The Future of Travel Management: Travel as a Service (TaaS).

My previous article, The Future of Travel Management: Time for Change, discussed why the current financial model for corporate travel is incapable of sustaining the channel in a post COVID-19 world. There will be insufficient volume to generate the hidden revenue that TMC’s currently use to help fund services and enable them to make a profit...

Read More

Solutions

Post

2022 Trends: Discover the Future of Call Centers

In the last few years, the customer service industry has been upended by a combination of new pandemic-driven ways of working, the growing trend of digital transformation, and the continuously rising bar for positive customer service experiences. There are many new ideas, initiatives, and technologies flooding the market that aim to help the indust...

Read More

News

Post

Could AI help treat brain tumours in children?

Researchers are investigating how AI could help identify new treatments for children with brain tumors.Although rare, about 420 children in the UK are diagnosed with brain cancer every year.The team from the Cancer Research UK Children’s Brain Tumour Centre of Excellence in Cambridge will also look at how to improve survival rates.Youngsters with...

Read More

Get the latest info

  • Weekly newsletter sent to your email
  • Exclusive content sent to your email