The definition of quality in products and services has been evolving since the beginning of the industrial revolution. So have the methodologies of ensuring a desired and predictable outcome to any process. We’ve created a profession around it that has advanced from QC to QA to TQM to our current forms of quality management. With each iteration,

Innovations in science, manufacturing, and technology have led to the development of millions of products that we use every day. From pharmaceutical drugs to medical devices to consumer products, these products have fundamentally changed our lives and created industries worth trillions. A critical factor in creating, testing, and deploying such pro