Technology

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Does that Cloud Migration Make Sense?

Most mature companies these days have some ongoing project labeled "Cloud Migration". It's a very marketable thing but is it the right thing for you?The answer depends on the true reasons for the transition. Here are a few reasons your IT teams have probably brought upScalabilityUptimeManageabilitySecurityLet's take these one-by-one and shed some t...

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Industry

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The Biggest Future Trends In Agriculture And Food Production

To feed the growing global population, estimates suggest we’ll have to increase food production by as much as 68 percent by 2050. And that’s not the only challenge; there’s also the fact that the middle-class population is growing, which generally brings with it increased demand for meat over grains, legumes, and wheat. Satisfy...

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Solutions

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2022 CX Trends: Changes In The Contact Centre

When we talk about contact centers the focus is usually on customer service processes, but what is modern customer service? The traditional view is that it is a post-purchase interaction where a customer needs help in some way.But what about all the customer interactions that take place before the customer ever buys a product? Look at the social me...

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News

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Meta announces AI chatbots with 'personality'

Meta has announced a series of new chatbots to be used in its Messenger service.The chatbots will have "personality" and specialize in certain subjects, like holidays or cooking advice.It is the latest salvo in a chatbot arms race between tech companies desperate to produce more accurate and personalized artificial intelligence chatbots are st...

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