Technology

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The future of quantum computing - latest developments

Quantum computing has the potential to radically change the world around us by revolutionizing industries such as finance, pharmaceuticals, AI, and automotive over the next several years. The value of quantum computers comes because of the probabilistic way they function.One recent report estimates that quantum computers could generate ne...

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Industry

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The Shift Toward Easier Workflow Documentation Tools

Sometimes you end up explaining the same task more times than you expect. Not because it’s complicated, but because it lives in your head and nowhere else. You show someone once. Then again, a week later. Maybe you share your screen. Maybe you send a message after. The task itself stays simple. The explanation doesn’t.That pattern has become no...

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Solutions

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2022 CX Trends: Changes In The Contact Centre

When we talk about contact centers the focus is usually on customer service processes, but what is modern customer service? The traditional view is that it is a post-purchase interaction where a customer needs help in some way.But what about all the customer interactions that take place before the customer ever buys a product? Look at the social me...

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News

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Apple's Mac Computers Captured 60 Percent of AI PC Market, Windows AI PC Shipments Grew 12 Percent in Q2 2024

Global shipments of artificial intelligence (AI) PCs rose in Q2 2024, according to a report by market research firm Canalys. Over 8.8 million AI-capable computers were shipped by device manufacturers, and Apple's Mac computers accounted for a majority of these devices. Meanwhile, the adoption of these computers is reportedly expected to increase in...

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