The Future of Customer Service: AI-Driven Trends
Introduction:The customer service landscape is undergoing a seismic shift, driven by the relentless advancement of Artificial Intelligence (AI). In an era where customer experience reigns supreme, businesses are harnessing the power of AI to redefine the way they engage with their clientele. In this LinkedIn article, we embark on a journey through ...
AI technology keeps 6,000 deer from rail routes
AI-based technology has stopped almost 6,000 deer from crossing busy rail routes in England.Network Rail and train operator LNER installed the deterrent system at Stoke Junction, near Stoke-on-Trent, in May 2023 before expanding the scheme to Little Bytham, near Grantham, in December 2023.It uses AI to identify when a deer approaches the tracks and...
PlayStation to axe 900 jobs and close London studio
Sony has announced it will lay off 8% of PlayStation employees globally, amounting to approximately 900 people.In addition to cuts in the US and Japan, the gaming giant said this would mean closing PlayStation's London Studio entirely.In a blog post sharing an email sent to employees, boss Jim Ryan called the move "sad news" and said it was "a diff...
The 5 Biggest Cybersecurity Trends In 2020 Everyone Should Know About
The vital role that cybersecurity plays in protecting our privacy, rights, freedoms, and everything up to and including our physical safety will be more prominent than ever during 2020. More and more of our vital infrastructure is coming online and vulnerable to digital attacks, data breaches involving the leak of personal information are becoming ...
Airline to 'better manage' flights with AI use
The airline said that using artificial intelligence (AI) at easyJet's new control centre has allowed its operations teams to manage flights better.Personnel at the integrated control center near Luton Airport, Bedfordshire, have access to Jetstream, a generative AI tool.It helps them solve issues for pilots and crews on the ground more quickly, eas...
Technology
Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, and manage software robots that emulate human's actions interacting with digital systems and software.The robotic process automation (RPA) market was estimated to be worth 2.65 billion U.S. dollars in 2021. This market is forecast to grow with a CAGR...
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Industry
In the rapidly evolving landscape of modern technology, data has become the lifeblood of innovation, growth, and progress. Just as traditional economies once relied on tangible assets such as gold or oil, the future economy is built on the intangible yet immensely powerful resource of data. Every digital interaction, from a simple online purch...
Read MoreSolutions
When cryptocurrency first gained traction, it promised investors effortless security and transparency through blockchain encryption and decentralization. Early advocates championed blockchain technology as inherently resistant to manipulation and, thus, safer than traditional online platforms. Yet as the technology spread, it became clear that whil...
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News
Sony is seeing strong momentum for its PlayStation 5 console, a senior games executive said, with lifetime sales exceeding 50 million units and the company recording its best-ever Black Friday period sales for the device.The entertainment conglomerate is looking for a strong performance from the PS5, which is in its fourth year on the market, durin...
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