With rising cases of the Delta variant of the coronavirus forcing some restaurants to bring back mask requirements and instate new policies requiring customers to show proof of vaccination, it can be difficult to imagine what restaurants’ post-pandemic future will look like. The past year-and-a-half has brought countless challenges for resta...

When you think about it, the term “fossil fuels” is particularly apt because our traditional ways of generating energy were designed for the world of the past. In some parts of the world, our reliance on these fossil fuels has gone on far longer than it should have. This is why I consider transforming the energy sector to be one of the most imp...

1. Trends for contact center services#1. Omnichannel SupportOmni-channel support becomes much more important to call center success as consumers become accustomed to communicating usinseveral different methods. Some customers like to get answers to their questions over the phone. Some people prefer text-based communication such as email, text, and ...

The cloud computing arm of Alphabet said on Thursday it had formed a partnership with startup Hugging Face to ease artificial intelligence (AI) software development in the company's Google Cloud.Following the launch of generative AI tools focused on consumers from the likes of Microsoft and Google parent Alphabet, large and small business...