Smart cities for a sustainable future
Imagine a future where you step outside your front door to wait for your Uber. You look up to see it arriving from above you – an autonomous air taxi. As you buckle up, the drone takes you on your short commute over the top of low-rise buildings covered with small, lightweight wind turbines and solar panels to create a 100% renewable energy sourc...
Are we sure that SOAR is at a crossroads?
recently had the opportunity to discuss state-of-the-art technologies to support security operations with industry analysts. I asked questions and confirmed that the current view of SOAR (security orchestration, automation and response) and SIEM (security information and event management) goes well beyond the security operation center (SOC).T...
5 Things to Know about Intel Partner Alliance
Intel® Partner Alliance is our unified program to provide partners and the ecosystem with impactful benefits and resources that empower them to grow their businesses. Following the initial launch in early 2021, we have been laser focused to drive a roadmap of ongoing improvements to deliver more value to our partners and continuously improve ...
Time to Personalize the Entire Customer Experience
For too long, businesses have been stuck at the surface level of personalization, adding a customer’s name to a marketing message, or reminding them of a product they’ve bought in the past. But while this sort of personalization is certainly better than nothing, a business that limits itself in this way is missing out on a wide range of potenti...
Top 5 Certifications for Data Scientists in 2026
Data science has become one of the most important skills in today’s job market. Companies of all sizes use data to understand customers, improve products, and increase profits. Because of this, the demand for skilled data professionals is growing across industries such as finance, healthcare, e-commerce, and IT.Many students and working professio...
Technology
This article provides insight into the future of DevOps in 2024 when innovation meets cooperation. Discover how the most recent trends drive quicker software development, user-centric experiences, and a culture of seamless collaboration.As of 2024, the time has come for businesses throughout the sector to assess their performance from the year...
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Industry
Investors struggle to maintain steady growth within their retirement portfolios due to market shifts. A solid plan requires assets that provide reliable value over a long period. Many people search for ways to protect their wealth while they explore modern digital assets. These financial choices determine the comfort of one's retirement years. This...
Read MoreSolutions
1. Trends for contact center services#1. Omnichannel SupportOmni-channel support becomes much more important to call center success as consumers become accustomed to communicating usinseveral different methods. Some customers like to get answers to their questions over the phone. Some people prefer text-based communication such as email, text, and ...
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News
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After much speculation over the past year, OpenAI is finally taking on Google and Microsoft Bing by adding search functionality in ChatGPT. The GPT-4o model powers the new search feature and is a more evolved version of the SearchGPT prototype unveiled by the company earlier this year.The ChatGPT search feature is triggered by default based on what...
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